Archive for the ‘DEMO Conference’ Category

DEMOmobile Hint-To-Success #6

Friday, August 27th, 2004

Have one main message theme that can be effectively and passionately communicated in your demo.

Since you only have 6-minutes to demo your product, you need to make sure that your messaging is clear and concise. Otherwise, you will confuse the audience and the DEMOgod Award judges.

Here is the one of the most effective exercises you can do for yourself to get clear on your messaging for this conference:

Gather some people together from inside your company and from your PR firm, if you have one. Pose the following scenario. Then, ask each person to write down their answer BEFORE you have any open discussion. I guarantee the results will be shocking and eye opening.

Scenario: You are sitting at the lunch table with people from various non-presenting companies. Accidentally, you overhear one person say to the other, “Hey, I missed the demo from So-n-So. What did they show?”

Of course, your company is So-n-So and you can hardly wait to hear what they say to one another. So, the question for your team is what do you want that person to say to the other person? What’s the one thing that you want the audience to remember about your product and be able to articulate it?

You may have several messages you want to convey, but there needs to be ONE overall message that everyone in the audience will remember. When you zero in on the answer to this question, you will be more effective and focused when writing and fine tuning your script. Then, all you need to do is dig down deep for those creative sparks of genius and deliver a memorable and compelling demo that people will talk about for many years to come.

DEMOmobile Hint-To-Success #5

Thursday, August 26th, 2004

Get to your demo in the first 10-15 seconds.

Don’t make the same mistake that many other demonstrators have made in the past. Do not stand up there and talk for one, two or three minutes before your demo actually starts. Some people make a gross error by replacing their PowerPoint slides with several minutes of lip flapping. Don’t tell the audience what they will be seeing. Show them.

You have been invited to the stage to demo your product, not give a speech. So, get to the demo as quickly as possible. I always coach people to have something moving on the big screen within the first 10-15 seconds unless you are showing the audience something in your hands or on a table.

Keep it moving and keep it exciting, especially if you want people to remember you with good feelings in mind.

DEMOmobile Hint-To-Success #4

Wednesday, August 25th, 2004

Have a backup plan. In fact, have two backup plans.

Why? Because you only get one shot at your time on stage. If your demo doesn’t work, the conference and 6-minute timer is not going to stop and wait for you to reboot your machine or try a different server.

I am continually amazed at (most) companies who have not taken the time to prepare any backup plans in case of a failure. I realize that there are too many possible failure scenarios to plan for everything, but you can definitely plan for some of the more obvious possible breakdown points in your demo.

When you are rehearsing your demo in the privacy of your offices, try a few things out of the ordinary. Such as, at about 25% of the way through the demo, pull the plug or accidentally turn off the laptop you are using. Now what? How are you going to continue?

I suggest you spend time thinking about this now, before you go on stage and have a possible nervous breakdown because your demo just crumbled and you have no way to continue except to wave your arms and flap your lips.

One more thing about backup. There are two sides to having one or more backup plans. One side is simply having a backup plan. The other side is actually practicing the backup plan(s). If you practice the backup plans several times, you will be even more prepared to handle any situation while you are in the limelight. I hope you don’t have to thank me one day for this hint.

DEMOmobile Hint-To-Success #3

Tuesday, August 24th, 2004

This hint is a simple one. Do not waste time reintroducing yourself and team on stage.

After viewing and taking copious notes on demos from many DEMO and DEMOmobile conferences, about 85% of the companies that give an on stage demo start by telling the audience who they are. I know that most presentation skills books and classes tell you to tell the audience who you are. But, this venue is different.

Every demo is introduced by Chris Shipley. She does a great job putting context around your demo and she introduces your company, by name, AND the people, by name, coming up on stage. So, why waste any of your precious 6 minutes repeating what she just said. It’s annoying and I think the audience doesn’t need to hear it twice, especially since your information is in the program guide that everyone is following anyway.

Do us all a favor please. Let the introduction from Chris carry you right into your demo. Get to your demo and forget about who you are. Your time on stage should be all about your product. If the audience wants to meet you, they’ll find you in the pavilion or in between sessions.

DEMOmobile Hint-To-Success #2

Monday, August 23rd, 2004

Write a script to the letter.

The DEMOmobile Producers require a script for this conference. In fact, if you don’t have a script when you show up for your rehearsal, they’ll send you away until you have one. Why is this? There are several reasons.

Without a script, the audio/visual people cannot do their job. They need to know what you are going to say and when you are going to say it. They need to know what you will be doing and when you will be doing it. They need to know where you will be on the stage. This way, they can make an effective recording of your demo while making sure that the people in the audience can hear and see you.

Also, without a script (verbatim), you will have a difficult time making sure that your demo is complete in 6 minutes or less. If you try to do this demo extemporaneously, you will probably run over. If you run over, you are out of the running for a DEMOgod Award and it will look bad to the audience.

When you write you script, it is vital that you write down EVERYTHING. And, I mean everything. Write down what each person in the demo will be saying. Write down every blocking move (those things you will be doing that have no words such as click here, tap here, walk over to the podium, etc.) I recommend color coding the script so that each person involved knows what they saying, when, where, and how. Also, it is vital that you include all of the A/V cues so that they can easily follow you in your demo. Having all of this information in your script will make it easier to learn the script and help insure the timing is under 6 minutes.

Here’s a portion of a script that I used last year. Feel free to take poetic license in designing your script, but be sure it is easy to follow and read. This is only one example of a form for a script. If you want a copy of the original script, drop me an email.

—————————————————

Above All Studio DEMO 2004 6-Minute Script

Legend: Roger, Deborah, A/V Cues, Blocking Moves, Timing

A/V Roger and Deborah each have a wireless microphone.

Deborah is stationed at the podium with Laptop 1.

Roger is out on stage in front of the podium.

Setup:
salesforce.com is open.
Application should be cached.
Saved .aaa file to the Desktop.
Open the object types and operations.
Then, Studio should be running minimized with all app folders closed.
IM to Roger is open and addressed on Laptop 1.

• 6:00 countdown timer

A/V Roger on the big screen.

R Thank you Chris. We are here to introduce Above All Studio 1.0, which slashes your integration project time from months to minutes.

A/V Laptop 1 on the big screen.

R Deborah, let’s show the audience how we can do a 2 month integration project in 4 minutes. Let’s take that typical one where sales people are frustrated because they don’t have a 360-degree transactional access to all the information that pertains to their customers.

D Okay. I’ll start in the salesforce.com application and show you the link we gave users to the integrated solution we assembled using Above All Studio. Here is the finished solution showing the account information, the customer’s orders and all of the customer’s outstanding call center issues, all on a single page inside salesforce.com, pause even though that information comes from 3 different applications.

R That’s great. Let’s show the audience how you built that composite application with Above All Studio, but show them the hard way first.

Click on salesforce.com, click on Remedy, click on Order System in the repository as you talk through the next point.

D All right. In the Above All Studio repository here on the left, I’ve already cataloged the software services available from those 3 different applications. They are using salesforce.com for opportunity management, Remedy for issue tracking, and a legacy order management system.

R Show them how simple it is to provide access to the account information stored in salesforce.com.
Expand out the account object to get to the operation.

Need to have a form open.

D Okay, I’ll drag the lookupaccounts operation onto a form like this. And, I can quickly test it by entering an account name and clicking the lookupaccounts button.

And so on and so on…If you want the full copy of this script, contact me.

DEMOmobile Hint-To-Success #1

Friday, August 20th, 2004

The product demo you give at DEMOmobile has the potential to make a significant mark (good and bad) in the industry, with the Press, and the VC community, as no other public demo of your product. So, between now and the show date (September 8), I will post several hints to help you along. If you want to talk about anything related to DEMOmobile 2004, feel free to drop a comment or call me at 510.579.8530. All DEMOmobile presenters will receive 30-minutes of coaching at no charge.

Hint #1: Present your best face on stage or in front of the mic.

What I specifically mean here is to select the person in your company who gives the most compelling and passionate demo to do this demo. This demo and conference is not about titles or prestige. It’s absolutely and without a doubt about leaving a memorable positive lasting impression about your product.

So, just because you are the founder, CEO, President, or Veep of your company doesn’t mean you should be the one to go up on stage. The audience doesn’t care who you are. They only really truly care about your product. If you want to send the executives to be at the pavilion and play golf at Torrey Pines, wonderful. But, if you want to have the best chance at success with this demo, choose someone in your organization that has tremendous enthusiasm for your product and company and put them on stage. And, if you need to get that person some outside professional coaching, I know a great demo coach.

DEMOmobile 2004 is fast approaching

Thursday, August 19th, 2004

The DEMOmobile 2004 conference is rapidly approaching. As of today, there are 14 working days between now and the first on-stage demo. That’s not much time to get the script right and make a run at giving your best demo ever.

What can I do for you for DEMOmobile?

I will write and/or review your script and make suggestions on how to make it more unique and compelling for this type of demo. I will see that the people presenting on-stage are prepared for the demo of their lives by coaching them in all aspects of this particular venue and their presentation styles. I will make sure that the demo is compelling, passionate, memorable, and a DEMOgod Award contender. I will do any part or all of this for you.

Next to the DEMO conference in February, this is my busiest time of the year. I am already working on 2 assignments with several proposals under consideration. Why am I sharing this? Because I never enjoy turning anyone away who calls for help. However, each year I have provided coaching for this conference, I have had to turn people away. Afterall, I am only one human being and there are over 60 companies presenting.

So, if you want to hire me to help you in your quest for the DEMOgod Award and make your investment worth even more, NOW is the time. We must get going as soon as humanly possible. I have 2 more open slots for this conference.

DEMOmobile is a pressure cooker situation and unless you have been on THIS stage before, you have little appreciation for the magnitude of this opportunity. This is YOUR 6-minutes of fame if you are a presenter on-stage or your 1-minute of fame for the 60 second spots. Are you getting all of the help you need? Are you prepared? I hope so.

If I am not available or you want to check out another demo coach, I highly recommend Shel Isreal. He is a great guy who has been around, well, since forever. We have worked together on projects in the past and we have given each other clients. He’s honest and insightful about how he coaches people. You’ll love working with him. He can be reached at sisrael@conferenza.com or 1.650.591.4911. His Web site is www.conferenza.com and his blog ishttp://seems2shel.typepad.com

Good luck in your demo at DEMOmobile. I hope it becomes one of the peak experiences in your life as it did in mine.

Demo with passion…Nathan

The journey to becoming a DEMOgod™

Tuesday, August 10th, 2004

People frequently say to me, “You’re a DEMOgod? Come on. Who are you kidding?” Actually, becoming a DEMOgod is one of the most difficult tasks you will ever encounter in the high tech world. Just being invited to “participate” in the DEMO or DEMOmobile conference is an honor. Being asked to be a “demonstrator” is even a bigger honor.

Why?

Because the Executive Producer, Chris Shipley is the main person standing between you and the most coveted opportunity to announce your new product to the world. She is the one who will provide you with an audience of top tier TV, Press, analysts, venture capitalists, and top-level executives from the Global 2000 companies and she is very, very selective.

Chris is a true technology luminary who continues to prove she understands business, knows the big and influential players, and has a knack for uncovering emerging products and services that are poised to change the technology industry. If a company is selected to participate at these shows, Chris, in essence, is predicting that your product or service will make a significant impact in the coming year following the conference.

Chris is personally responsible for culling through hundreds of products from companies all around the world to select the best of the best, making your time at the conference worth every penny. She has established a reputation in the industry for identifying and presenting the products most likely to have a considerable impact on the marketplace and market trends in the coming years. And, her track record is pretty good with companies like Palm, Handspring, Mercado Technologies, IBM, 3Com, TiVo, OracleMobile, AvantGo, Salesforce.com, BeVocal, Extensity, Neomar, Digital Ink, Google and dozens of others. For a complete list, visit http://www.demo.com.

For over a decade, DEMO and DEMOmobile have attracted the best and brightest minds in the industry. The attendee list is a “Who’s Who” in technology and features the industry’s leading venture backers, technologists, executives, journalists, and analysts.

It’s as if IDG Executive Forums is pre-selecting companies that have the best-of-the-best products. There is one caveat to consider in order to participate at these trade shows. You must announce a new product. If the press have already heard or seen your product, you cannot be part of these trade shows.

So, when our public relations agency came to us with this opportunity, we did not have to look far because we were already toying with several new ideas and had a few working prototypes. They set up the appointment and we met with Chris.

Chris sat us down at the table and said, “OK. What do you have?” I showed her our new application for expense reports and timesheets that people could access on their mobile phones. In the year 2000, the hope was that people would use their mobile phone for accessing the Internet and any practical application was of interest to her. She was very intrigued by our application, but did not show the kind of enthusiasm we had hoped for.

The one key ingredient to our application was that it focused on the enterprise space. We found out later on that she was just about to make a decision on which companies would be included in the show that had mobile applications for the enterprise user.

Anyway, while Chris was talking to us, she mentioned several other technologies that were bubbling up with huge excitement. One technology was automated speech recognition (ASR). When she mentioned ASR, I told her we had a prototype of the expense report and travel planning software using ASR. Chris came out of her chair and said she wanted to “hear” it right away.

The product demo I gave to Chris (in the less than 2 minutes) changed our chances of being invited to the show. We could see that she was excited and overjoyed to find an enterprise application using voice recognition. ASR was a hot topic for her and we had a product in a class of its own. Other companies using ASR were offering voice access to information such as weather, directions, stock quotes, traffic, airlines, and headline news, but no one had a business application like ours.

We left the meeting with the hope that we would at least be invited as a participant. On the Friday that we met Chris, she told us that she had interviewed over 400 companies and would be making the final selection in the next week. And, during that selection process, only 37 companies would be chosen.

All of us at the company were on pins and needles during the wait because we all agreed that this was the opportunity of a lifetime in a high tech company. This was not a trade show that you could simply sign up for an exhibitor booth. If you were not invited, there was no way you could get in!

Finally, our PR firm called to congratulate us for being selected as a participant. We were elated and popped a bottle of champagne to begin our journey to DEMOmobile in Pasadena, California.

All 37 participants in the trade show are given a booth to display their products. But, our thoughts were now focused on being selected to be a demonstrator. If you were chosen to be a demonstrator, you would be given the opportunity to go on stage and demo your product to the entire audience. The only glitch was that the demonstrators would not be selected for another week.

Here’s how the process works…

In order to be selected as a demonstrator, we had to demo our final product to Chris again. Afterwards, she would make the final selections. You can imagine that she only wanted people on stage with products that outshine all others she had seen.

In the end, our mobile phone and voice recognition products earned us a place on stage as a demonstrator. This was the ultimate opportunity. However, demonstrators are given exactly five minutes to demo their product to the general audience. Imagine having only five minutes to demo your product to 1,200 people.

Chris was dead serious too. You were told by the A/V crew that after those five minutes passed, you had a grace period of maybe 15 seconds. If you ran over 30 seconds, the music and lights would come up. Following that, your mic would go silent and Chris would walk you off the stage.

Also, another one of the strict guidelines as a demonstrator was that you could not use any PowerPoint slides. None. This was a show about products and the producers did not allow the use of any visuals. You were there to demonstrate your product. The time on stage was to be used showing your product, not telling the audience who you are. People could drop by your booth or read about you in the program for more information about your company.

We spent nearly three weeks scripting the demo and continually fine tuning it to be sure that we would make the most impact in those brief five minutes. I was determined to finish in less than five minutes, but it would be a stretch. My biggest self imposed challenge was that I was determined to have the screen change within the first 10 seconds. This would require some tightly scripted choreography.

I usually rehearse a demo three or four times for normal business demos. For this occasion, I ran, at least, 50 practice sessions. I stopped counting after reaching 50.

Finally, we had it down to a 4 minutes 30 seconds demo, repeatedly. We were ready and could hardly wait for our chance to present on stage. Our time to present was the first speaker on Friday, the third day of the conference that was devoted to enterprise applications.

The pressure builds…

As you can probably imagine, I did not get much sleep on Thursday night. I think I practiced the demo at least 10 more times during the wee hours of the morning. I finally reached REM sleep at about 4:00 in the morning. It must have been enough sleep because when I awoke, I felt like I had had a good nights sleep. It probably had something to do with all of the preparation time leading up to the conference.

It was almost show time. I was getting a mic attached to my lapel when it finally hit me. There were 1,200 people in the audience and they were all poised and ready for the demonstrators to begin. I can remember almost passing out from the excitement, but I held it together.

It was nearly time to go on stage. Chris was at the podium announcing the beginning of the third day. The stage crew came to me and told me it was time for me to get on the stairs to go out on stage. The Rocky theme song was playing loudly in my mind as my heart began to race with nervous excitement. I could feel my heart pounding in my chest. I wondered if anyone else could hear it or if the mic would pick up on the sound. Thankfully, it didn’t.

I walked out on stage and to my amazement, I could not see one face in the audience. The lights were so bright that I could barely see the edge of the stage. And, since I was not one to stand behind a podium, I had to be careful not to fall off the stage. I quickly navigated around to be sure that I was safe and could present the product effectively.

This was the most exciting moment in my career. It was a peak experience that I will remember forever. The demo and presentation went great and with no real problems. Well, there was one little problem with the voice recognition, but the audience was very understanding. In fact, the blunder with the voice recognition became the brunt of a joke that made the entire audience laugh for over 15 seconds. It was unplanned and perfect timing. People love to laugh. It eased the tension and allowed me to gain a special rapport with the audience. In general, people love to see how you recover during a demo. It makes you more real and believable.

When I finished the demo and looked down at the huge clock in front of the stage, it read 4:57. We finished with 3 seconds to spare. Since the venue did not allow for questions, I remained for the thunderous applause and walked off of the stage. It was over. I was elated and relieved that it went so well.

My support team congratulated me and told me how well it went from their point of view. They were in the audience and were able to see the reactions of people. They said it was a winner and I should be happy with the performance. I was.

Now it was time to wait for the DEMOgod Awards to be issued. It took the producers almost two weeks to make the announcement, but we were ultimately selected as one of the three pre-IPO companies to receive the award out of the 37 demonstrators. We were all very excited about the results of the hard work. Being a DEMOgod was the icing on the cake. The actual opportunity to demo our products on stage was the best experience of my career and I will never forget how much work and fun it was.

The DEMOgod™ Award

“We confer upon Nathan Gold the honor of DEMOgod™ status because he displayed true grace under pressure and more than adequately explained his company’s mission and technology. He’s a one-man walking communications store with the ability to deliver an incredibly well-timed demonstration.”
Chris Shipley
Executive Producer, DEMO & DEMOmobile
So, what do you need to do if you want to become a DEMOgod?
There are numerous considerations and several steps you must take. Here is a summary of what we did to achieve this award:
  1. Have a “new” unannounced product that you feel will make a significant impact on our lives. This can even be a new extension of an existing product so long as it is being announced as a new product.
  2. Contact DEMO at http://www.demo.com and submit your product for the show.
  3. Get prepared to give a riveting five-minute demo to Chris or one of her staff. This is the make or break point in the process. And, unless you can meet with her in person in San Mateo, California, get ready to do your demo online. Also, I suggest you get a coach from the the outside to review and help formulate a compelling demo. If you get someone from outside your company to help, they will not be afraid to tell you what will work and won’t work. Of course, I suggest you use The Demo Coach, a.k.a. me.
  4. Assuming you have been selected to be a demonstrator, it’s time to gather the great minds in your company to brainstorm the best approach to demonstrating your product. Select the top three benefits of your product and plan to demo the powerful and exciting features that fit into those benefits. Use stories and real-world examples while you demo your product.
  5. Don’t make the same mistake that several other demonstrators have made in the past. Do not stand up there and talk for two or three minutes before your demo starts. Some people made a gross error by replacing their PowerPoint slides with several minutes of talking. You are there to demo your product, not give a speech. One demonstrator actually spent almost three minutes talking about the same screen. Keep it moving and keep it exciting (especially if you want people to remember you with good feelings in mind).
  6. Practice. Practice. Practice. And, practice again. Practice until you dream about the five minutes that you have on stage. Practice until the demo becomes second nature and flows without thinking. And, once you think you have it down cold, practice a few more times. I think we had nearly 50 practice sessions. It wasn’t until the 30th practice session that we were able to consistently complete the demo in just less than five minutes.
  7. Prepare for the worst. What if you demo breaks as soon as you walk onto the stage? What will you do? You must think about alternatives. So, beforehand, check the connections. Check the speeds. Check the coverage. Check everything. Write yourself a checklist so that you can concentrate on doing a great demo. This is your only chance. There are no retakes or second chances. If you have a problem in your demo, you still only have five minutes. Therefore, be sure and think of at least one back up plan if the original demo does not work. Two backup plans would be better. And remember, PowerPoint is not an option.
  8. Record one or two pieces of music that get you motivated to do your best. I use the Rocky theme song anytime I need to get motivated. When the movie came out in the summer of 1976, I saw the it twelve times. I’m a little embarrassed to admit that I actually watched the movie three times back-to-back, on the same day. The music and movie are so ingrained in my brain that I don’t even need my MP3 player anymore to listen to it. Use your inspirational music as often as possible to get you motivated to do your best. Play the music just before you walk out on stage, in your head, of course.
  9. Go out on stage and have fun. Smile, take a few deep breaths as you walk out on stage, and look out over the bright lights at the audience who is anxiously awaiting your demo. Demo your product and get the audience excited and inspired to visit your booth. Give it your best shot.
  10. Finish in just under five minutes. Don’t even think of going over. If you have to be escorted off of the stage, you have lost any chance for an award. A positive feeling in the audience can turn negative in a heartbeat. Remember, finish in five minutes or less!
  11. Celebrate with your team. It has been a huge effort to get to this point and you deserve to take a moment and lock this in as one of your peak experiences in life. Cherish the experience and anchor the feelings. You’ll be calling on this one many times in your future.
  12. Get a copy of your demo from the video crew. The taping is broken up into morning and afternoon sessions on each day of the conference. Your tape can be duplicated on the spot so that you have a souvenir to take with you to show your company, friends, and relatives. Add it to your portfolio of accomplishments. Congratulations.
  13. If everything went well or better than expected, you are now in line for your DEMOgod Award. Now, it’s up to the producers to decide if your demo deserves that award. I hope so.